California Academy of Health

Privacy Policy

We value our customers and will make every effort to respect your privacy.

Effective on 01/10/2006 - Updated 02/01/2010

If you have any questions regarding this privacy statement please do not hesitate in contacting us. Email your questions to info@caoh.org .

TRUSTe Licensee:

California Academy Of Health (www.caoh.org) is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.caoh.org. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

We do not share information we collected with any third party company or service.  We reserve the right to send you certain communications relating to the our service, such as service announcements, administrative messages without offering you the opportunity to opt-out of receiving them.  We do have a news letter that all customers will recieve unless the customers has opted-out.  Each news letter contains instructions and a link to opt-out of future deliveries.

If you have any questions regarding this privacy statement please do not hesitate in contacting us. Email your questions to info@caoh.org. If you do not receive acknowledgment of your inquiry or your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with the Web site to resolve users concerns

Information Collected and How it is Used: During the order process you will be asked for shipping information, name, address, telephone number, email, and choice of payment method. This information is collected in order to process your purchase and shipping purposes. Upon completion of the online order, a confirmation of your order will be sent via email to the email address you supplied. If you opted to rate us you will get another email in 2 weeks from Yahoo with a rating form.

California Academy Of Health (www.caoh.org) is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information, but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Disclosure to Third Parties: We use third party service providers such as credit card processors and delivery companies to assist us in fulfilling your order. These companies use your information to authorize payment and to deliver your order to you.

Otherwise, we do not sell, rent, share, or transfer your personal information to third parties. The information you give us is confidential, and will not be sold or given to any individual or company or organization. This is our simple promise to you.

Newsletter: If you did not opt-out of receiving our newsletter after placing an order with us or if you signed up to receive it while visiting our site, we provide a way for you to unsubscribe from it if you no longer wish to receive it. If you wish to unsubscribe from our newsletter, you may do so by following the unsubscribe instructions within the newsletter or you may email us at info@caoh.org .

Cookies: Yahoo! Stores will place a cookie whenever you place an item in your shopping cart. The cookie is used to maintain the shopping cart and make ordering products easier. Your browser needs to accept cookies, otherwise the shopping cart will not function properly. See Yahoo's privacy statement for more information on how Yahoo uses cookies Yahoo! Privacy Policy.

California Academy Of Health - www.caoh.org uses cookies on its Web site to tracking how visitors move through the site - these tracking cookies are provided by other vendors (Listed Below).

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.  We use cookies on this site.  We do not link the information we store in cookies to any personally identifiable information you submit while on our site.  We use both session ID cookies and persistent cookies.  We use session cookies to make it easier for you to navigate our site.  A session ID cookie expires when you close you browser.  A persistent cookie remains on your hard drive for an extended period of time.  You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.  Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.   If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as shipping costs and shopping cart item detail will be limited.

Some of our business partners use cookies on our site.  We have no access to or control over these cookies.

PayPal (www.PayPal.com)

Google Analytics (www.google.com )

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

Security: When you submit personal information on our Web site, we will protect your information both online and offline.

When you submit sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - (Secure Socket Layer). While on a secure page, such as our order form which is hosted on the Yahoo Store platform, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store the personal information you provide on computer systems with limited access that are located in secured facilities. California Academy Of Health (www.caoh.org) employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our website, you can send an email to info@caoh.org .

Correction/Updating Personal Information: If you need to correct or update your personal information (such as your email address), or you no longer desire our services, you can let us know by emailing our customer support at info@caoh.org  or calling 800.643.7188.

Notification of Changes: If we change our privacy policy, we will post a notice of the change on our homepage, so you are aware of what information we collect, how we use it, and under what circumstances, if any, it will be disclosed. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via email or by posting a prominent notice on our Web site 30 days prior to implementing the change. You will have a choice as to whether or not we use your information in this different manner.

Legal Disclaimer: We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our Web site.

To Contact Us: If you have any questions about this privacy statement, the practices of this site, or your dealings with our Web site, you can contact us at:

Customer Service:

California Academy of Health
31805 Highway 79 South # 553
Temecula, California 92592
Phone:  800-643-7188
Fax:  800-987-0062
Email:  info@caoh.org